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Privacy Policy

This Privacy Statement explains how TAEX collects, uses, and discloses information about you through its websites, including web applications, and other online products and services (collectively, the “Services”) or when you otherwise interact with us. You agree and understand that by accessing or using the TAEX, you have affirmed that you are at least 18 years old, have the legal capacity to consent to this Privacy Policy, and agree to be bound by the policies and practices of this Privacy Policy in their entirety. By accessing or using TAEX, you accept the terms of this Policy and our Terms of Use, and consent to our collection, use, disclosure, and retention of your information as described in this Policy. If you have not done so already, please also review our terms of use. The terms of use contain provisions that limit our liability to you and require you to resolve any dispute with us on an individual basis and not as part of any class or representative action. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE ANY OF THE SERVICES. Please note that this Policy does not apply to information collected through third-party websites or services that you may access through the Services, including through any application or content that may link to or be accessible from or on the Sites, or that you submit to us through email, text message or other electronic message or offline. We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Statement and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. Collection of Information *Information You Provide To Us* We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of the Services, fill out a form, engage in a transaction, apply for a job, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your email address and any other information you choose to provide. *Automatically Collected Information* When you access or use our Services, we automatically collect information about you, including: Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see “Your Choices” below. *Information We Collect from Other Sources* We may obtain information from other sources, including third parties, and combine that with information we collect through our Services. As required and/or permitted by applicable law, we may obtain information about you from third party sources, such as public databases, credit bureaus and identification verification partners for purposes of verifying your identity. *Information we will never collect* We will never ask you to share your private keys or wallet seed. Never trust anyone or any site that asks you to enter your private keys or wallet seed. TAEX does not collect, use, store and share any information required to comply with KYC/AML/CFT requirements. Use of Information We use the information we collect to provide, maintain, and improve our services. We cannot provide you with Services without such information. The consequences of not being able to process your Personal Data for such purposes is the termination of your Account as we cannot perform our Services in accordance with the Terms and Conditions. We may also use the information we collect to: - Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests; - Communicate with you about products, services, offers, and events offered by TAEX and others, and provide news and information we think will be of interest to you; - Monitor and analyze trends, usage and activities in connection with our Services; and - Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of TAEX and others. - We process your Personal Data when you contact us to resolve any questions, disputes, collect fees, or to troubleshoot problems. We may process your information in response to another customer’s request, as relevant. - We process your Personal Data in order to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and to comply with applicable securities laws and regulations. The threat landscape on the internet is constantly evolving, which makes it more important than ever that we have accurate and up-to-date information about your use of our Services. Without processing your Personal Data, we may not be able to ensure the security of our Services. Sharing of Information We do not share the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We disclose personal information to third parties under the following circumstances: - Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates (i.e. our family of companies that are related by common ownership or control) for purposes consistent with this Privacy Policy. - Collaborators. We may disclose your personal information to entities with which we collaborate and who agree to keep any such personal information confidential who may use that information to market their products or services to you or to assist us in marketing products or services to you unless you opt out of these disclosures. - Business Transfers. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. - Compliance with Laws and Law Enforcement; Protection and Safety. We may share personal information for legal, protection, and safety purposes. - We may share information to comply with laws. - We may share information to respond to lawful requests and legal processes. - We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use. - We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person. - Professional Advisors and Service Providers. We may share information with those who need it to do work for us. These recipients may include third party companies and individuals to administer and provide the Service on our behalf (such as bill and credit card payment processing, customer support, hosting, email delivery and database management services), as well as lawyers, bankers, auditors, and insurers. - Other. You may permit us to share your personal information with other companies or entities of your choosing. Those uses will be subject to the privacy policies of the recipient entity or entities. Advertising and Analytics Services Provided by Others We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by TAEX and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit (or you are a resident of the European Economia Area). We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: . You can also opt-out of Google Analytics here: . Security We retain information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this privacy policy. In addition, we retain personal information to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use, and other actions permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you. We employ industry standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected. If you have reason to believe that your data is no longer secure, or if you become aware of any unauthorised access to or use of your account, please contact us by e-mail at Data Retention We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal or other regulatory obligations. Non-Disclosure of Personal Data Our employees are prohibited, either during or after their employment, from disclosing Personal Data to any person or entity outside of our company, including family members. An employee is only permitted to disclose the Personal Data of a user to such other employees who need access to such information in order to deliver our services to that user. Transfer of Information to the U.S. and Other Countries TAEX is based in the European Union and we process and store information in the European Union. As such, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it. NOTICE TO EU DATA SUBJECTS ***Personal Information*** With respect to EU data subjects, “personal information,” as used in this Privacy Policy, is equivalent to “personal data” as defined in the European Union General Data Protection Regulation (GDPR). Residents of the European Economic Area If you are a resident of the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data. Legal Basis for Processing If you are a resident of the EEA, when we process your personal data we will only do so in the following situations: We need to use your personal data to perform our responsibilities under our contract with you (e.g., providing the TAEX services you have requested). We have a legitimate interest in processing your personal data. We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. [Table]( Use for New Purposes We may use your personal information for reasons not described in this Privacy Policy, where we are permitted by law to do so and where the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis for that use. If we have relied upon your consent for a particular use of your personal information, we will seek your consent for any unrelated purpose. Data Subject Requests Under the GDPR, you have certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold: - Opt-out. Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications. - Access. Provide you with information about our processing of your personal information and give you access to your personal information. - Correct. Update or correct inaccuracies in your personal information. - Delete. Delete your personal information. - Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice. - Restrict. Restrict the processing of your personal information. - Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights. If you would like to exercise any of these rights, you can contact us as indicated below. Third party personal data Where you disclose Personal Data of other individuals to us, you warrant that such individuals have consented to us collecting, processing, using, disclosing and/or sharing such Personal Data for: (i) the relevant purpose for which you made the disclosure or as was notified to you at the relevant time; and (ii) the other purposes as described below in this Privacy Policy. Questions or Complaints If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: Your Choices Account Information You may update, correct or delete information about you at any time by emailing us at Please note that we may retain cached or archived copies of information about you for a certain period of time. Cookies Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. Promotional Communications You may opt out of receiving promotional communications from TAEX by following the instructions in those communications or by emailing us at . If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. Mobile Push Notifications/Alerts With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. Contact Us If you have any questions about this Privacy Statement, please contact us at: